Carers Wales – How to make a complaint about Care Services – Easy Read

April 2023 | How to make a complaint about Care Services in Wales.

Carers Wales asked us to make an Easy Read version of their guide to making a complaint about care services. This is a guide to help you make a complaint about care services provided by your local authority, Social Services, the NHS or a care home.

You might want to make a complaint if you, or a person you support, are not happy with the service you are getting. The guide tells you what your options are and where to go for help.

We also made a Welsh Easy Read version of the guide. Both guides are digitally accessible for screen readers and other assistive technology.

Press the red download button to view and save the guide.

You can visit the Carers Wales website for more information.

Please contact us if you want to know more about any of our services: