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Complaints and compliments

If you wish to make a complaint or send us a compliment, you can read our complaints and compliments policies below, including Easy Read versions:

Complaints policy (PDF)

Compliments policy (PDF)

Easy Read complaints policy (PDF)

Easy Read compliments policy (PDF)

You can also contact us to ask us for a copy of these documents and information about how to make a complaint.

Company limited by guarantee: 02326324
Registered Charity: 1062858