Cancellation and transfers

You can cancel or transfer your booking to another course, for free, up to 14 days prior to the start date of the course/event.

Cancellation or transfers with 14 days of the start date will incur the full fee.

Failure to attend

If you do not attend a course/event you have booked on and not cancelled your booking the full fee will be incurred.

Change of name

You can change the name of the delegate attending a booking at any time for free.


We may take photographs at the course/event for use in print or online, we will never name you in any picture.  If you would prefer not to be included in any photograph please let us know.


If you have any questions or queries please contact our Training and Events Team on 029 2068 1160